Where do I buy your jewelry?
Tefi Designs accepts all major credit cards via PayPal at my Etsy shop. To complete an order, you must first create a login on Etsy, just like you would with any other shopping site. PayPal and Etsy are verified secure sites, with hundreds of thousands of users.

Do you sell items in the Dallas area?
Yup!
I have a shop at Indie Genius in North Oak Cliff.

What about shipping and handling?
Tefi Designs ships First Class using PayPal's Click-n-Ship. This provides tracking but no insurance. Mail upgrades are available upon request, for an additional charge. I also reuse packaging, when appropriate, to keep handling fees low and reduce waste.

How long will it be until my order ships?
Depending on the availability of your item and whether any custom adjustments are made, your piece will be shipped within 3-5 business days after payment is received. This excludes weekends and holidays.

Will Tefi Designs resize items?
I make my pieces to fit the average-sized woman (like me). I am happy to resize an item by adding/removing chain for an additional charge. If chain cannot be used to lengthen a piece, a labor fee will be added to redo the entire piece.

Are your photos a good representations of what the actual pieces look like?
I do my absolute best to provide photos that represent each piece as accurately as possible. Due to variations between monitors, colors may appear slightly different in person than on the interwebs.

What is Tefi Designs' return policy?
Items must be returned within 30 days, and must be in the condition in which they were originally sent. Please contact me before returning a piece. Sorrys, but shipping, handling, PayPal and Etsy fees are non-refundable.

What about repairs?
These are handled on a case-by-case basis. Generally, if a piece requires repair due to a faulty part, there will be no charge to fix it, and you have my humblest apologies. Other repairs to my pieces can be made for the cost of materials plus an additional $20/hour fee ($10 minimum). Shipping will be covered by the customer. Tefi Designs cannot be held responsible for pieces that are lost or broken by their owners, and will not be covered for free repair.

Will you repair jewelry you didn't create?
Nope. Tefi Designs is not a repair shop.

Does Tefi Designs do custom orders?
I would love to hear from you about a custom piece, but cannot guarantee that I will be able to fill your order due to my busy schedule, shows and other orders to fill.

What about wholesale or consignment?
Tefi Designs is always interested in consignment opportunities with established, reputable businesses. Wholesale orders are welcome with a minimum order of 25 items at a discounted rate of 25% off retail (Example: retail cost is $30; wholesale cost would be $22.50).

How should I care for my jewelry?
Jewelry should never be hung up on a hook for long periods of time. This will cause even the strongest of jewelry cords to stretch, become fragile and break. Silver, pewter, sterling silver and other metals will tarnish when exposed to air (oxygen). Use a silver polishing cloth to remove the tarnish. Do not use silver polishing paste as this can damage some metals. For longevity, keep your jewelry in a box, drawer or bag.

The Really Small Print
Tefi Designs' creations are made up of small parts that may pose a danger to small children and pets. Customers are advised to keep Tefi Designs' pieces and all other jewelry out of the reach of small children. Tefi Designs is intended to be worn by adults only (unless otherwise stated). Tefi Designs is not responsible should an accident occur due to negligence, wear-and-tear, or faulty parts.

Does Tefi love me?
Yes, Tefi loves you!